Postmaster Asks Residents to Clear Snow, Ice for Mail Carriers

If paths to mailboxes are icy and deemed dangerous, carriers will not make delivery, postmaster said.

While the U.S. Postal Service's unofficial motto has been, "Neither snow nor rain nor heat nor gloom of night stays these couriers from the swift completion of their appointed rounds," last week's snowstorm impacted mail delivery in Springfield Township.

Springfield Postmaster Julianne Lopiccolo said several postal workers were unable to come in due to weather-related conditions, causing some township residents to miss delivery late last week. 

"The storm backed us up," said Lopiccolo. 

The postmaster also asked residents to be mindful of the safety of mail carriers and shovel a clear path to their mailboxes. While some residents may be in the habit of not shoveling or only digging a narrow footpath, if carriers cannot get through, or if conditions are icy, mail will not be delivered, she added. 

Lopiccolo said mail "has been light" the past few days but what has come in has been delivered.
Keepinganeyeout. January 10, 2014 at 12:48 PM
Dear Ms. Lopiccolo: OK, I can understand last week's skipped delivery but how about yesterday? "Light mail" is baloney, as is the statement "what has come in has been delivered". I had to go to the post office this morning to make sure 3 birthday cards got out today. No pick up or delivery yesterday. I have lived in Springfield for almost 40 years and can count on one hand how many days I never got a piece of mail, be it junk or regular. I am very prompt at shoveling and salting my property after a storm so that is no excuse. As a matter of fact carriers always take the shortcut over my lawn, in the snow, after making their delivery. Sounds to me something else is afoot.
BART FRAENKEL January 10, 2014 at 06:31 PM
For the most part, I find the postal workers doing a very good job. However, management at the Springfield office has historically been lacking.
Bob Groder January 11, 2014 at 07:47 AM
I didnt get ANY mail 2 days this week and 1 of them is on thursday a day I normally get a lot of mail. I know something is not right as i also have been in springfield since 1960 & the # of days with no mail has been going up the last year or so. I clear my path sidewalk driveway and steps in fact way more than most on my street so I know something isn't right in the management level of the post office. Stop making excuses. This isn't the post office run by Newman from Seinfeld. This is reality! This is a federally run agency so unfortunately township officials have nothing to do with this situation.
Tracy January 11, 2014 at 07:49 AM
Snow or no snow we only get mail 3 days a week. The people the Springfield post office are hiring are horrible!!! One postal worker was seen dumping mail in Front of Dunkin Donuts. Another one was caught stealing gift cards out of people's mail. I received a cancellation notice for my business insurance and life insurance. I never received the original bills. Postmaster iPad received numerous complaints so he is trying to blame the snow. I'm to the point I would like to call the peso. Who is the Springfield postmaster's boss and report him.
Tracy January 11, 2014 at 07:51 AM
My house is at the end of he route, so they just don't deliver if it gets too late. If u performed my job like this, I would be out of work.
Princess Valiant January 11, 2014 at 12:19 PM
I am fanatical about snow and ice removal and I have curbside delivery. Alas, we missed days, also. Further to the PO mismanagement, training. If they are to be a passport application intake then they really must know all the easy answers. Not so. It took the Dept of State and then actually doing the renewal to prove the PO employee was just talking nonsense. Westfield, Millburn any better?
Elizabeth Alterman (Editor) January 11, 2014 at 02:53 PM
Hi Readers, I have reached out to the AVP of Northeast Operations and will update this story as soon as information becomes available. Thanks, Liz
Dineen Burke January 11, 2014 at 03:51 PM
While I have gotten used to getting my mail at six thirty at night, no mail for three days is unacceptable.
Kari January 12, 2014 at 12:47 AM
We get our mail at 7pm if we even get it at all. On the days that the mailman does show up (which is not every day), he comes back 2 or 3 times to deliver mail he "forgot". Maybe if he got off his cell phone, he might be able to do his job EVERY day, and only have to stop by once.
Kari January 12, 2014 at 01:33 PM
The weather isn't the issue. Per service from a minority of letter carriers who don't seem to care is the problem. And, with another rate increase into effect, that poorer service is costing more to not get mail in a timely fashion.
Joe Voorhees January 13, 2014 at 09:00 AM
Clearing the walk way is not really a problem - my letter carrier walks through my flower bed and and across my lawn; snow or no snow. There have been several days that I do not get mail but the next day I get twice as much as I do on a normal day. I mailed Christmas cards in town and my family in PA got them 2 days before my family in town. I get at least one piece of my neighbors mail 1-2 days a week. Delivery times vary between 5pm and 7pm. They are awful. I grew up in town remember as a kid my mail came at the same time everyday by the same carrier and we had very few screw ups - I haven't seen this level of service since the mid-90's. The service at the counter is not much better - I mailed a package with tracking and it was returned to me 1 week later because tracking was not an available add-on at the the postal rate she gave me.
Kari January 14, 2014 at 05:30 AM
No mail again today (on Hillside Ave.) and it was 49 degrees. With 4 adults in this house, it is very unlikely that we get no mail, unless it is just not being delivered. Happens all the time...so cut the crap about the snow. The Postmaster needs to be held accountable for the debacle that they call the Springfield Postal "service".
MJ January 22, 2014 at 06:46 PM
So I guess the new normal is that every time we get some bad weather we get no mail... 2 days now. This is bullshit
Bob Groder January 23, 2014 at 07:48 AM
I haven't gotten mail since Saturday and its now Thursday. Monday was a holiday and no mail whatsoever all week. Im going to file a complaint with the postal authorities. In the old days we got snow in storms but now not only do we not get mail the day of a storm but the day after. on Wednesday the day after the storm everyone I know went back to work but I guess the post office decided they don't get enough days off so they just take more and more. me getting mail 4 days a week out of 6 has become more of the norm. ( even in good weather). I also got tax mail from someone else earlier this week. so bottom line is they all need to be fired and hire people who will actually work and not talk on their cell phones and walk on my lawn to cut through to the next street.
Snickerdoodle January 23, 2014 at 09:54 PM
It's called lack of respect. Lack of respect for us, the customer, and lack of respect for their own jobs. This past summer my husband yelled at our letter carrier for walking through my newly landscaped flowerbeds! Are you kidding me?? It's pure laziness. We are also tired of getting mail for the house around the corner that has the same house number. One time that homeowner actually knocked on our door and handed it to us. It's called taking pride in their job and obviously there is none.....
ellen weissman January 24, 2014 at 07:42 AM
no mail yesterday on gail court
Bob Groder January 24, 2014 at 10:54 AM
I called the # the patch listed and left a voice mail mesage. not a call back so i just left a 2nd message. I recommend EVERYONE CALL AND DEMAND A CALL BACK from the regional office as if we dont take this to the next level it will never get fixed. THIS IS THE # TO CALL >>>> Contact Office at 732-819-3260.


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