Thursday, February 7, 2013
Downloadable app comes after customers demand better communication following Superstorm Sandy.
The parent company of Jersey Central Power and Light is touting its new mobile phone app as a potentially helpful tool during times of power outages. The app launched by FirstEnergy Corp. is free for its customers in the five states the company's utilities serve, and offers quicker access to outage maps, simplified reporting of outages, and access to personal account information. “Our new smartphone app and mobile website make it easier for our customers to stay in touch with us and conduct every-day transactions when they’re on the go, whether it’s reporting a power outage or paying a bill,” Ronald I. Green, vice president of Customer Service, said. “The new tools also make our simple and secure online bill payment programs even more …
Monday, January 28, 2013
Over ten percent of township reported without power.
UPDATED: Following a report of a transformer fire near Meisel Park, Jersey Central Power & Light is showing over 1,000 Springfield customers without electricity. At 3:45 p.m., JCP&L's power outages map showed reported 1,044 households without power in Springfield. The outages are likely related to a transformer fire that emergency communications report occurred near Meisel Park shortly after 2 p.m. A representative of the Springfield Fire Department said they could not release information at this time. Shortly after 4 p.m., a JCP&L rep said that power had been restored to all but 680 homes and that full restoration was estimated for 4:15 p.m.
Monday, November 5, 2012
Let us know if you have power back
We're getting reports of power returning to Springfield homes. So, to that end, we're making a switch. We want you to let us know where there is power. That is, where has power been restored. Feel free to leave your comments below and, as always, be sure to name your street and town. And, this time around, let everyone know when power went back on where you live. Congratulations for stepping back into the 21st century! UPDATED, MONDAY, NOV. 5: We've compiled a list of areas reported to have power. JCP&L are reporting that 3,947 customers are without power, down from 4,640 yesterday. We will continue updating as reports roll in to the comments on this story and the Springfield Patch Facebook page.
Committee member David Amlen chides Mayor Shehady for not searching for positive solutions.
Monday, November 5, 2012
Over the last few days, Springfield's mayor has made local headlines by calling JCP&L "blatant liars." As a township committee member, and representative of Springfield, I am appalled at the lack of professionalism and respect shown in such a statement. Rich Huber and I want to publicly state that we do not condone our fellow committee member's words in this case. The past week has certainly been trying and stressful for all of Springfield's residents. With most or all of us lacking in heat, electricity, and in some cases, hot water, we believe our local elected officials should be doing their best to find positive solutions. Taking a combative and hostile stance with the company that is clearly working hard to help us get back to normal …
Saturday, November 3, 2012
Some towns in Union County could have power as early as this evening.
Saturday, November 3, 2012
Gov. Chris Christie today released revised power restoration plans received from the three major power utility companies in the state in order to create greater certainty, transparency and accountability for New Jerseyans. According to the plans, some sections of Union County that are still without power could have service restored as early as this evening. PSE&G, Jersey Central Power and Light and Atlantic City Electric provided plans at the governor's request to show restoration projections at the municipal level for the next two days in order to give New Jersey households and businesses, who continue to be affected by power outages, greater certainty as to when their power needs will be met, according to a press release from the …
Springfield mayor blasts power company's release of information.
Residents have reported increasing sightings of JCP&L trucks in Springfield. But that hopeful sign of work on power restoration follows a long and frustrating process of dealing with the power company, judging by communication from Springfield Mayor Ziad Shehady. In a strongly worded email shared with state officials and the media, Shehady blasts how the power company has shared information, accusing them of "blatantly lying about restoration figures and withholding information." In the message, Shehady describes communicating with JCP&L as a circuitous and frustrating process. "The conference calls are absolutely useless," Shehady writes. "Area managers and representatives refer us to the conference calls for updates but the calls do not…
Monday, October 29, 2012
Weather has impacted power for customers in Springfield and surrounding towns.
On early Monday afternoon, the JCP&L power outage map says that 200 customers of the power company in Springfield have reported loss of power. In addition, 109 customers in Millburn and 145 customers in Summit have likewise lost power. According to a storm update on JCP&L's site, torrential rain, high winds and the threat of excessive flooding could result in power outages lasting up to seven to 10 days. They urge customers who lose power to use the "report outage" function on their page, or to call 888-544-4877 to report your outage. The power company outlined their emergency preparation efforts on the site, saying that 1,400 line workers , including crews from as far away as Florida, Indiana, Iowa, Michigan and Ohio, and 1,200 forestry …
Sunday, October 28, 2012
Utility company says its hiring extra contractors, urges residents to be prepared
- THE NEIGHBORHOOD FILES
- Keith Brown
Sunday, October 28, 2012
Residents should be prepared for power outages of up to 10 days from the anticipated impact of Hurricane Sandy, according to a release from the parent company of JCP&L. FirstEnergy Corp, which owns the local utility company along with several others on the East Coast, said in a release that the oncoming storm could wreak havoc with the electrical system and residents should be prepared to be without power for more than a week. The company is securing outside utility crews, electrical contractor and tree trimmers to assist a beefed up response crew and support workers to help restore power as soon as possible throughout New Jersey, Pennsylvania and Maryland, according to the release. “Depending on the severity of the storm's impact on the …
Friday, October 26, 2012
Stresses storm may knock out power for 7-10 days
Jersey Central Power and Light (JCP&L) President Don Lynch says the company has learned from the mistakes it made from Hurricane Irene and is ready for Hurricane Sandy and the threat it poses to the state. The company took heat when Hurricane Irene left many New Jersey towns without power for days - and, in some cases, weeks. Many thought JCP&L's response was too slow. The biggest lesson learned is getting the information out to customers and municipalities as specifically, quickly and often as possible, Lynch said. The company wants its customers to know as much information as possible, he said. "Just know that Jersey Central will be working hard day and night - we've already started, should that storm hit shore here and cause outages …
Work part of statewide effort by the power company.
In a press statement released this week, Jersey Central Power & Light announced they have completed upgrades on circuits serving Springfield. JCP&L reported they have replaced wire, installed additional lightning arrestors and fuses and devices that separate wires and protect lines from overloading to limit the frequency and duration of power outages. “Circuit upgrades are a result of the planning and analysis we do each year,” JCP&L President Don Lynch said in an email. “The planned projects serve to reinforce the distribution network serving our customers.” Springfield Township Administrator Anthony Cancro reported work was performed on circuits feeding the Waverly Substation located off of Waverly Ave in Springfield. JCP&L …